Privacy Policy

Make the Move LLC dba The Move
Last Updated: October 27, 2025

This Privacy Policy describes how Make the Move LLC dba The Move (“The Move,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from themove.studio(the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to users of the Services—whether you are a customer, class participant, website visitor, or another individual whose information we collect pursuant to this Policy.

By using or accessing our Services, you agree to the collection and use of information as described here. If you do not agree with this Policy, please do not access or use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our Services after updates constitutes your acknowledgment and agreement to those changes.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information from a variety of sources. The information we collect and use depends on how you interact with us, including when you sign up for a class, make a purchase, or engage with our marketing communications.

In addition to the uses described below, we may use your information to communicate with you, operate and improve our business, comply with legal obligations, and protect our rights and those of our users.

What Personal Information We Collect

Information You Provide Directly

When you interact with our Services, you may provide:

  • Basic contact details such as your name, email address, phone number, and billing/shipping address.

  • Account information such as your username, password, or preferences if you create an account.

  • Payment details such as credit or debit card information (processed securely through our third-party providers).

  • Customer communications such as feedback, class preferences, or information shared via forms, email, or messaging.

Some features of the Services require this information; choosing not to provide it may limit access to certain offerings.

Information Automatically Collected

We automatically collect certain information about your interaction with our Site and Services (“Usage Data”) using cookies, pixels, and similar tracking technologies. This may include:

  • Device and browser information

  • IP address and approximate location

  • Dates and times of access

  • Pages viewed and interactions with our Site or booking system

Information from Third Parties

We may receive information from third-party vendors and partners, including:

  • Booking and payment platforms (e.g., Arketa, Squarespace, Shopify)

  • Messaging providers (e.g., Twilio) for SMS/MMS communications

  • Analytics and marketing partners that help us understand and improve our audience engagement

We treat all such information in accordance with this Privacy Policy and are not responsible for third-party privacy practices.

How We Use Your Information

We use personal information to:

  • Provide and maintain our Services, including class registration, purchases, and communications.

  • Communicate with you, such as sending confirmations, reminders, updates, and customer support responses.

  • Send marketing and promotional materials, including SMS or email updates, when you have opted in.

  • Improve our Services, experiences, and offerings through analytics and feedback.

  • Comply with legal obligations, including tax, accounting, and consumer protection requirements.

Message and data rates may apply for SMS/MMS messages. Carriers are not liable for delayed or undelivered messages.

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to improve your browsing experience and analyze how our Site is used.
You can manage or disable cookies through your browser settings, but doing so may impact functionality or limit your experience.

For more information about cookies used on Squarespace or Arketa-powered sites, please visit their respective cookie policies.

How We Share Information

We do not sell your personal information. We only share data as necessary to operate our Services or comply with the law. This includes:

  • Vendors and service providers who process data on our behalf (e.g., payment processors, messaging partners, analytics providers).

  • Business and marketing partners to facilitate promotions or collaborations.

  • Legal or regulatory disclosures, if required to comply with subpoenas, investigations, or applicable laws.

All partners are contractually obligated to handle your data in accordance with this Privacy Policy.

Security and Retention

We take reasonable administrative, technical, and organizational measures to protect personal data from unauthorized access or misuse. However, no online transmission is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined here or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or limit certain processing.

  • Request data portability.

  • Withdraw consent at any time.

You may also opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or email us at info@themove.studio.

We will not discriminate against you for exercising your privacy rights.

Children’s Data

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact info@themove.studio to request deletion.

International Users

If you access our Services from outside the United States, please note that your information may be transferred, stored, or processed in the U.S. or other jurisdictions that may not provide equivalent data protection.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

📧 info@themove.studio
📍 The Move Studio 547 Columbus Avenue Unit 1
Boston, Massachusetts, United States